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HQD® - The Original Free shipping from €49Delivery time: 2-3 days

1. PRIVACY AT A GLANCE

a. General Information

The following information provides a simple overview of what happens to your personal data when you visit this website. Personal data refers to any data that can be used to personally identify you. For detailed information on data protection, please refer to our Privacy Policy listed below this text.

b. Data Collection on This Website

Who is responsible for data collection on this website?

Data processing on this website is carried out by the website operator. You can find the operator’s contact information in the legal notice section of this website.

How do we collect your data?

Your data is collected, on the one hand, when you provide it to us. This may include, for example, data you enter into a contact form.

Other data is collected automatically by our IT systems when you visit the website. This consists primarily of technical data (e.g., internet browser, operating system, or time the page was accessed). This data is collected automatically as soon as you access this website.

How do we use your data?

Some of the data is collected to ensure the website functions properly. Other data may be used to analyze your user behavior.

What rights do you have regarding your data?

You have the right at any time to receive information, free of charge, about the origin, recipients, and purpose of your stored personal data. You also have the right to request the correction or deletion of this data. For this and any other questions regarding data protection, you can contact us at any time at the address provided in the legal notice. Furthermore, you have the right to file a complaint with the competent supervisory authority. You also have the right, under certain circumstances, to request the restriction of the processing of your personal data. For details, please refer to the Privacy Policy under “Right to Restriction of Processing.”

2. HOSTING

External Hosting

This website is hosted by an external service provider (host). Personal data collected on this website is stored on the host’s servers. This may primarily include IP addresses, contact requests, metadata and communication data, contractual data, contact information, names, website visits, and other data generated through a website.

The hoster is engaged for the purpose of fulfilling our contractual obligations to our potential and existing customers (Art. 6(1)(b) GDPR) and in the interest of ensuring the secure, fast, and efficient provision of our online services by a professional provider (Art. 6(1)(f) GDPR). Our hosting provider will process your data only to the extent necessary to fulfill its service obligations and will follow our instructions regarding this data.

Conclusion of a Data Processing Agreement

To ensure data processing complies with data protection regulations, we have entered into a data processing agreement with our hosting provider.

3. GENERAL INFORMATION AND MANDATORY NOTICES

Data Protection

The operators of this website take the protection of your personal data very seriously. We treat your personal data confidentially and in accordance with statutory data protection regulations as well as this Privacy Policy.

When you use this website, various types of personal data are collected. Personal data is data that can be used to personally identify you. This Privacy Policy explains what data we collect and how we use it. It also explains how and for what purpose this is done.

Please note that data transmission over the Internet (e.g., when communicating via email) may be subject to security vulnerabilities. It is not possible to completely protect data from access by third parties.

Information on the Data Controller

The data controller responsible for data processing on this website is:

CIRAK Electronics GmbH

Schwalbacherstraße 4

65843 Sulzbach

Withdrawal of Your Consent to Data Processing

Many data processing operations are only possible with your explicit consent. You may withdraw any consent you have already given at any time. To do so, simply send us an informal email. The lawfulness of the data processing carried out prior to the withdrawal remains unaffected by the withdrawal. Right to object to data collection in specific cases and to direct marketing (Art. 21 GDPR)

IF DATA PROCESSING IS BASED ON ART. 6(1)( E OR F OF THE GDPR, YOU HAVE THE RIGHT AT ANY TIME TO OBJECT TO THE PROCESSING OF YOUR PERSONAL DATA ON GROUNDS RELATING TO YOUR SPECIFIC SITUATION; THIS ALSO APPLIES TO PROFILING BASED ON THESE PROVISIONS. YOU CAN FIND THE SPECIFIC LEGAL BASIS ON WHICH PROCESSING IS BASED IN THIS PRIVACY POLICY. IF YOU OBJECT, WE WILL NO LONGER PROCESS YOUR PERSONAL DATA, UNLESS WE CAN DEMONSTRATE COMPELLING LEGITIMATE GROUNDS FOR THE PROCESSING THAT OVERRIDE YOUR INTERESTS, RIGHTS, AND FREEDOMS, OR THE PROCESSING IS NECESSARY FOR THE ESTABLISHMENT, exercise, or defense of legal claims (objection under Art. 21(1) of the GDPR).

IF YOUR PERSONAL DATA IS PROCESSED FOR THE PURPOSE OF DIRECT MARKETING, YOU HAVE THE RIGHT TO OBJECT AT ANY TIME TO THE PROCESSING OF YOUR PERSONAL DATA FOR SUCH MARKETING PURPOSES; THIS ALSO APPLIES TO PROFILING, TO THE EXTENT THAT IT IS RELATED TO SUCH DIRECT MARKETING. IF YOU OBJECT, YOUR PERSONAL DATA WILL NO LONGER BE USED FOR THE PURPOSES OF DIRECT MARKETING (OBJECTION PURSUANT TO ART. 21(2) OF THE GDPR).

Right to lodge a complaint with the competent supervisory authority

In the event of violations of the GDPR, data subjects have the right to lodge a complaint with a supervisory authority, in particular in the Member State of their habitual residence, their place of work, or the location of the alleged violation. This right to lodge a complaint is without prejudice to any other administrative or judicial remedies.

Right to Data Portability

You have the right to have data that we process automatically—based on your consent or in fulfillment of a contract—provided to you or to a third party in a commonly used, machine-readable format. If you request the direct transfer of the data to another data controller, this will only take place to the extent that it is technically feasible.

SSL or TLS Encryption

This site uses SSL or TLS encryption for security reasons and to protect the transmission of confidential content, such as orders or inquiries that you send to us as the site operator. You can recognize an encrypted connection by the fact that the browser’s address bar changes from “http://” to “https://” and by the lock icon in your browser’s address bar.

When SSL or TLS encryption is enabled, the data you transmit to us cannot be read by third parties.

Right of Access, Deletion, and Correction

In accordance with applicable legal provisions, you have the right at any time to receive, free of charge, information about your stored personal data, its origin, recipients, and the purpose of data processing, as well as the right to have this data corrected or deleted, if applicable. For this and any other questions regarding personal data, you may contact us at any time at the address provided in the legal notice.

Right to Restriction of Processing

You have the right to request the restriction of the processing of your personal data. To do so, you may contact us at any time at the address provided in the legal notice.

The right to restriction of processing applies in the following cases:

● If you dispute the accuracy of your personal data stored by us, we generally need time to verify this. For the duration of the verification, you have the right to request the restriction of the processing of your personal data.

● If the processing of your personal data was or is unlawful, you may request the restriction of data processing instead of erasure.

● If we no longer need your personal data, but you need it to exercise, defend, or assert legal claims, you have the right to request the restriction of the processing of your personal data instead of erasure.

● If you have lodged an objection pursuant to Article 21(1) of the GDPR, a balancing of your interests against ours must be carried out. As long as it has not yet been determined whose interests prevail, you have the right to request the restriction of the processing of your personal data.

If you have restricted the processing of your personal data, such data—apart from its storage—may only be processed with your consent, or for the purpose of asserting, exercising, or defending legal claims, or to protect the rights of another natural or legal person, or for reasons of a substantial public interest of the European Union or a Member State.

4. DATA COLLECTION ON THIS WEBSITE

Cookies

Some of the web pages on this site use so-called cookies. Cookies do not cause any damage to your computer and do not contain viruses. Cookies serve to make our website more user-friendly, effective, and secure. Cookies are small text files that are stored on your computer and saved by your browser.

There are technically necessary cookies that are set every time you visit the website.

If you have given your consent, any other cookies (e.g., cookies used to analyze your browsing behavior) that are stored will be addressed separately in the Privacy Policy under Section 5, “Third-Party Content on This Website.”

To display the cookie banner again, delete “Cookies and Website Data” via your browser.

Server Log Files

The website provider automatically collects and stores information in so-called server log files, which your browser automatically transmits to us. These include:

● Browser type and browser version

● Operating system used

● Referrer URL

● Hostname of the accessing computer

● Time of the server request

● IP address

This data is not combined with other data sources.

The collection of this data is based on Article 6(1)(f) of the GDPR. The website operator has a legitimate interest in ensuring the technically error-free display and optimization of its website—to this end, the server log files must be collected.

Contact Form

If you submit inquiries to us via the contact form, the information you provide in the inquiry form—including the contact details you enter there—will be stored by us for the purpose of processing your inquiry and in case of follow-up questions. We will not disclose this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry relates to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on our legitimate interest in the effective handling of inquiries directed to us (Article 6(1)(f) of the GDPR) or on your consent (Article 6(1)(a) of the GDPR), provided that such consent was requested. The data you enter in the contact form will remain with us until you request that we delete it, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your inquiry has been fully processed). Mandatory legal provisions—in particular retention periods—remain unaffected.

Inquiries via Email, Phone, or Fax

If you contact us via email, phone, or fax, your inquiry—including all personal data contained therein (name, inquiry)—will be stored and processed by us for the purpose of handling your request. We will not disclose this data without your consent.

The processing of this data is based on Article 6(1)(b) of the GDPR, provided that your inquiry is related to the performance of a contract or is necessary for the implementation of pre-contractual measures. In all other cases, processing is based on your consent (Article 6(1)(a) of the GDPR) and/or on our legitimate interests (Article 6(1)(f) of the GDPR), as we have a legitimate interest in effectively processing the inquiries directed to us.

The data you send us via contact requests will remain with us until you request its deletion, revoke your consent to its storage, or the purpose for storing the data no longer applies (e.g., after your request has been fully processed). Mandatory legal provisions—in particular statutory retention periods—remain unaffected.

Registration on This Website

You can register on this website to use additional features on the site. We use the data you provide for this purpose solely to enable you to use the specific offer or service for which you have registered. The required information requested during registration must be provided in full. Otherwise, we will reject the registration.

For important changes—such as changes to the scope of our offerings or technically necessary modifications—we will use the email address provided during registration to notify you.

The data entered during registration is processed for the purpose of fulfilling the user relationship established by the registration and, where applicable, to initiate further contracts (Art. 6(1)(b) GDPR).

We store the data collected during registration for as long as you remain registered on this website; it is subsequently deleted. Statutory retention periods remain unaffected.

Processing of Data (Customer and Contract Data)

We collect, process, and use personal data only to the extent necessary for the establishment, definition, or modification of the legal relationship (transactional data). This is based on Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures. We collect, process, and use personal data regarding the use of this website (usage data) only to the extent necessary to enable the user to access the service or to bill for it.

The collected customer data will be deleted upon completion of the order or termination of the business relationship. Statutory retention periods remain unaffected.

Data Transfer Upon Conclusion of a Contract for Services and Digital Content

We transfer personal data to third parties only if this is necessary for the fulfillment of the contract, such as to the financial institution responsible for payment processing.

No further transfer of data takes place, or only if you have expressly consented to such transfer. Your data will not be disclosed to third parties without your express consent, for example for advertising purposes.

The legal basis for data processing is Article 6(1)(b) of the GDPR, which permits the processing of data for the performance of a contract or pre-contractual measures.

5. NEWSLETTER

Email Marketing Upon Subscription to the Newsletter When you subscribe to our newsletter, we use the data required for this purpose or data you have provided separately to send you our email newsletter on a regular basis based on your consent in accordance with Article 6(1)(a) of the GDPR. You may unsubscribe from the newsletter at any time by either sending a message to the contact information provided below or by clicking a link provided for this purpose in the newsletter. After you unsubscribe, we will delete your email address unless you have expressly consented to the continued use of your data or we reserve the right to use your data for other purposes that are permitted by law and about which we inform you in this statement.

6. THIRD-PARTY CONTENT ON THE WEBSITE

Our website integrates content from other providers. This may include pure content elements (e.g., news, updates), as well as widgets (functions such as booking systems) or, for example, fonts and technical libraries. This also includes Google Fonts. For technical reasons, this is done by having your browser load this content from other servers. In this context, the IP address currently used by your browser and the browser type of the requesting system are transmitted. Please refer to the respective privacy policies of the third-party providers in this regard.

Bing Maps Route Planner

We use interactive map data from Microsoft Bing Maps (Microsoft Corporation, One Microsoft Way, Redmond, Washington 98052, USA. Phone: +1 (425) 882 8080) on our website so that you can view our location or plan a route there. When using this service, the provider sets various persistent cookies. You can prevent this via your browser settings (opt-out). If you use the service, various data will be transmitted to the provider. An overview of this data can be found in the provider’s Terms of Use (https://www.microsoft.com/en-us/maps/product/terms) and Privacy Policy (https://privacy.microsoft.com/de-de/privacystatement). If you are logged in to the relevant services, even outside of this website, you may be identified by these providers. Please review the providers’ Terms of Use and Privacy Policy for information regarding this possibility. We have no influence over the type and scope of the data processed by this service, the manner of processing and use, or the disclosure of this data to third parties. Nor do we have any effective means of control in this regard.

7. KLARNA

We use Klarna—you can find their privacy policy here: https://cdn.klarna.com/1.0/shared/content/legal/terms/0/de_de/privacy

Payment by Invoice and Financing

In cooperation with Klarna AB, Sveavägen 46, Stockholm, Sweden, we offer you purchase by invoice and installment purchase as payment options. Please note that Klarna Invoice and Klarna Installment Purchase are available only to consumers and that payment must be made to Klarna in each case.

Klarna Invoice

When purchasing on account with Klarna, you always receive the goods first and have a payment term of 14 days. The complete terms and conditions for purchase on account can be found here.

The online store charges a fee of [ADD FEE] euros per order for purchases on account with Klarna.

Klarna Installment Plan

With Klarna’s financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (with a minimum of €6.95). For more information on Klarna installment plans, including the Terms and Conditions and the European Standard Information on Consumer Credit, please see here.

Klarna Sofort

Customers who pay with Klarna Sofort typically receive in-stock items quickly and immediately. The merchant receives

a real-time confirmation once the transfer is complete.

No registration – No fees

Users do not need to register, and end consumers generally do not incur any costs.

● Fast delivery of in-stock items and digital goods

● Convenient—no registration required

● Log in using your existing online banking credentials

● Pay without a credit card

● TÜV-certified data protection

● Secure two-step authentication process (PIN/TAN)

Privacy Notice

Klarna will first review and evaluate your data. Depending on the circumstances and legitimate interests, Klarna may access data from other companies, credit bureaus, and, if necessary, government agencies. Your personal data will be processed in accordance with applicable data protection regulations and as specified in the privacy policy.